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Hotel Name Portola Hotel & Spa at Monterey Bay
Hotel Type Independent
Hotel Contact Information Two Portola Plaza Monterey, CA 93940 Toll Free: 888-222-5851 Direct: 831-649-4511 Fax: 831-372-0620 www.portolahotel.com email: info@portolahotel.com
Directions Click Here for directions.
Hotel Location Located in historic downtown Monterey overlooking Monterey Bay. 200 yards from Fisherman’s Wharf and Marina, one mile from the Monterey Bay Aquarium and Cannery Row and a short five-minute drive to Carmel, Pebble Beach, Pacific Grove and the Monterey Airport.
Number of Rooms 369 Guest Rooms & 10 Suites. Seven Floors.
Room Types Standard, Deluxe, Premium, Executive, Suites, Six ADA compliant guest rooms available.
Bed Types King or Oversize Doubles
Dining & Entertainment Jacks Restaurant – Open daily for breakfast, lunch and dinner. 831-649-2698 Jacks Lounge – Open daily from 2pm. 831-649-4511 Peter B’s Microbrewery – Open daily from 11am. 831-649-2699 Room Service- Available daily from 6:00am – 11:00pm
Spa & Fitness Services Spa on the Plaza – An award-wining day spa offering a variety of treatments in a serene setting. Open daily: 8:00am – 8:00pm. 831-649-9000 www.spaontheplaza.com email: reserve@spaontheplaza.com
The Fitness Center – Open daily: 6:00am – 8:00pm. 831-647-9000
Heated Plunge Pool & Jacuzzi – Available daily: 7:00am – 10:00pm
Shops & Galleries On Site Christopher Bell Gallery – 831-649-0214 Elegant Illusions Jewelry - 831-655-2189 Venture Art Gallery - 831-372-6279 Pino’s Italian Café - 831-649-1930 Wine from the Heart - 831-641-9463 Burlwood Leblanc Gallery - 831-372-7756 Casual Island Clothing - 831-375-0918 Washington Mutual Bank - 831-373-8402 Plaza Shop Gift Store - 831-649-3977
On-Site Parking Valet Parking: $18 per day. Self Parking: $15 per day. Both offer unlimited in/out privileges.
Pet Policy The hotel does not accept pets except those required for disability.
Meeting Facilities Adjacent to the Monterey Conference Center. Offering 25 separate conference/banquet rooms. Full-service audio visual, catering and outdoor function space available. For more information, call 831-649-4511 ext. 170.
Check-In/Check-Out Times Check-In: Begins at 3:00pm / Check-Out: 12:00pm
Guest Room Cancellation Policy Reservations must be cancelled at least 72 hours prior to arrival to avoid cancellation penalty of one night’s room and tax.
In-Room Amenities Balconies (most rooms), Iron & Board, Coffee Service, 27” Televisions (most rooms), 42” Plasma Televisions (some rooms), Triple-Sheeted Pillow-Top Beds, Down Pillows, Wooden Luggage Racks, In-Room High Speed Internet (fee), In-Room Nintendo Video Games (fee), On-Demand Movies (fee), Complimentary Newspaper, Make-Up Mirrors, Monterey Seal Bath Toy, Oversize Work Desk, Hair Dryers, Scales, Ceiling Fans, Voice Mail, Data Port, Rollaway Bed (fee), Refrigerator (fee), Connecting Rooms, Cribs, Bath & Body Works Bath Amenities.
Hotel Services and Amenities Concierge, Bell Services, Room Service, Chocolate Chip Cookies Upon Arrival, Same Day Dry Cleaning & Laundry, High Speed Wireless in Public Spaces (fee), Car Rental, Spa Facilities, Pool & Jacuzzi, Fitness Center (complimentary), Express Check-Out, 24-Hour Business Center, On-Site Shops & Galleries, ATM, Fed-Ex, UPS, USPS.
Nearby Airports Monterey Peninsula Airport: 5 miles San Jose Int’l Airport: 65 miles San Francisco Int’l Airport: 107 miles
Nearby Golf Courses Click Here to see a list of nearby golf courses.
Nearby Attractions & Activities Click Here to see a list of nearby attractions.
Key Management Team Members General Manager – Robert DeVoe Director of Rooms – Kent Berman Director of Food & Beverage – Scott Vandenberg
Director of Sales – Kurt Allen Director of Security – Pete Kimball
Director of Human Resources – Betty Hutchins Director of Engineering – Tom Frank Director of Revenue Management – Greg Eshete Reservations Manager – Sandy Ram Controller – Dan Pollock
Employment Contact the Human Resources office Monday – Friday, 8:00am – 5:00pm. 831-649-4511 ext. 199.
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