Hotel Name
Portola Hotel & Spa at Monterey Bay
Hotel Type
Independent
Hotel Contact Information
Two Portola Plaza
Monterey, CA 93940
Toll Free: 888-222-5851
Direct: 831-649-4511
Fax: 831-372-0620
www.portolahotel.com
email: info@portolahotel.com
Directions
Click Here for directions.
Hotel Location
Located in historic downtown Monterey overlooking Monterey Bay. 200 yards from Fisherman’s Wharf and Marina, one mile from the Monterey Bay Aquarium and Cannery Row and a short five-minute drive to Carmel, Pebble Beach, Pacific Grove and the Monterey Airport.
Number of Rooms
369 Guest Rooms & 10 Suites. Seven Floors.
Room Types
Standard, Deluxe, Premium, Executive, Suites, Six ADA compliant guest rooms available.
Bed Types
King or Oversize Doubles
Dining & Entertainment
Jacks Restaurant – Open daily for breakfast, lunch and dinner.
831-649-2698
Jacks Lounge – Open daily from 2pm.
831-649-4511
Peter B’s Microbrewery – Open daily from 11am.
831-649-2699
Room Service- Available daily from 6:00am – 11:00pm
Spa & Fitness Services
Spa on the Plaza – An award-wining day spa offering a variety
of treatments in a serene setting. Open daily: 8:00am – 8:00pm.
831-649-9000
www.spaontheplaza.com
email: reserve@spaontheplaza.com
The Fitness Center – Open daily: 6:00am – 11:00pm.
Heated Plunge Pool & Jacuzzi – Available daily: 7:00am – 10:00pm
Shops & Galleries On Site
Christopher Bell Gallery – 831-649-0214 / www.christopherbellgallery.com
Elegant Illusions Jewelry - 831-655-2189 / www.bebimi.com
Venture Art Gallery - 831-372-6279
Pino’s Italian Café - 831-649-1930
Wine from the Heart - 831-641-9463 / www.winefromtheheart.com
Burlwood Leblanc Gallery - 831-372-7756 / www.leblancgallery.com
Casual Island Clothing - 831-375-0918
Washington Mutual Bank - 831-373-8402 / www.wamu.com
Plaza Shop Gift Store - 831-649-3977
On-Site Parking
Valet Parking: $18 per day.
Self Parking: $15 per day.
Both offer unlimited in/out privileges.
Pet Policy
The hotel does not accept pets except those required for disability.
Meeting Facilities
Adjacent to the Monterey Conference Center. Offering 25 separate conference/banquet rooms. Full-service audio visual, catering and outdoor function space available. For more information, call 831-649-4511 ext. 170.
Check-In/Check-Out Times
Check-In: 3:00pm / Check-Out: 12:00pm
Guest Room Cancellation Policy
Reservations must be cancelled at least 72 hours prior to arrival to avoid cancellation penalty of one night’s room and tax.
In-Room Amenities
Balconies (most rooms), Iron & Board, Coffee Service, 27” Televisions (most rooms), 42” Plasma Televisions (some rooms), Triple-Sheeted Pillow-Top Beds, Down Pillows, Wooden Luggage Racks, In-Room High Speed Internet (fee), In-Room Nintendo Video Games (fee), On-Demand Movies (fee), Complimentary Newspaper, Make-Up Mirrors, Monterey Seal Bath Toy, Oversize Work Desk, Hair Dryers, Scales, Ceiling Fans, Voice Mail, Data Port, Rollaway Bed (fee), Refrigerator (fee), Connecting Rooms, Cribs, Bath & Body Works Bath Amenities.
Hotel Services and Amenities
Concierge, Bell Services, Room Service, Chocolate Chip Cookies Upon Arrival, Same Day Dry Cleaning & Laundry, High Speed Wireless in Public Spaces (fee), Car Rental, Spa Facilities, Pool & Jacuzzi, Fitness Center (complimentary), Express Check-Out, 24-Hour Business Center, On-Site Shops & Galleries, ATM, Fed-Ex, UPS, USPS.
Nearby Airports
Monterey Peninsula Airport: 5 miles
San Jose Int’l Airport: 65 miles
San Francisco Int’l Airport: 107 miles
Nearby Golf Courses
Click Here to see a list of nearby golf courses.
Nearby Attractions & Activities
Click Here to see a list of nearby attractions.
Key Management Team Members
General Manager – Janine Chicourrat
Director of Rooms – Kent Berman
Director of Food & Beverage – Scott Vandenberg
Director of Security – Pete Kimball
Director of Human Resources – Betty Hutchins
Director of Engineering – Tom Frank
Controller – Dan Pollock
Employment
Contact the Human Resources office Monday – Friday, 8:00am – 5:00pm.
831-649-4511 ext. 199.
